vulcan-legal

Terms of Service for Vulcan

Last Updated: January 4, 2026 Effective Date: January 4, 2026

Acceptance of Terms

By downloading, installing, or using the Vulcan mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.

Operator: Paul Vosloo / Built by Omnia Contact: paul@builtbyomnia.com

Description of Service

Vulcan is a mobile application designed for tracking custom motorcycle build projects. The App allows you to:

Create and manage build projects for custom motorcycles
Track costs including parts and labour
Upload and organize build progress photos
Use voice-to-text input for quick data entry
Generate customer portal preview links
Access a directory of motorcycle builders (mock/demonstration data)
Manage build schedules with start dates and deadlines

User Accounts and Subscriptions

Free Trial

14-Day Trial Period

Automatically starts on first app launch
Full access to all features during trial
No credit card required to start trial
Trial timer starts from first app open
After 14 days, converts to read-only mode unless you subscribe

Read-Only Mode (After Trial)

View existing builds, photos, and data
Cannot create new builds
Cannot edit existing content
Cannot use voice input
Cannot add photos, parts, or labour costs

Subscription Tiers

Solo Builder - $14.99/month or $149/year

1 active build at a time
Full access to all core features:
- Build creation and editing
- Photo timeline with camera integration
- Voice-to-text input for tasks, parts, and labour
- Cost tracking (parts and labour)
- Task management
- Document management
- Customer information storage
- Build progress tracking

Pro Shop - $39.99/month or $399/year

Unlimited builds
All Solo Builder features plus:
- Customer portal preview links
- Invoice generation
- Priority support
- Builder directory profile (future feature)

Annual Savings: Save 17% with yearly billing on any plan.

Billing and Subscription Management

Payment Processing

All payments processed through Apple App Store
Charged to your Apple Account at confirmation of purchase
Prices shown in your local currency
Prices may vary by country

Auto-Renewal

Subscriptions automatically renew unless canceled
Account charged 24 hours before current period ends
Renewal rate is the same as initial subscription price (unless price changed with notice)

Managing Subscriptions You can manage and cancel subscriptions at any time through:

iOS Settings > Your Name > Subscriptions > Vulcan
Or via the App Store app

Cancellation

Cancel anytime - no cancellation fees
Must cancel at least 24 hours before renewal to avoid being charged
Access continues until end of current billing period
After cancellation, you’ll have read-only access on the free tier

Changes to Subscription Prices

We may change subscription prices with 30 days advance notice
Price changes apply to new subscriptions and renewals
Existing subscribers notified via email or in-app message
If you don’t agree with new pricing, you may cancel before renewal

Refund Policy

Apple Processes All Refunds

Since subscriptions are processed through the Apple App Store:

All refund requests must be made through Apple
We cannot process refunds directly
Refunds are at Apple’s sole discretion
Generally available within 14 days of purchase if unused

How to Request a Refund:

Go to: https://reportaproblem.apple.com
Sign in with your Apple ID
Find your Vulcan purchase
Click “Report a Problem”
Select “Request a refund”
Follow Apple’s instructions

Our Refund Policy:

We honor all refunds approved by Apple
No refunds for unused portions of subscription periods
No refunds for early cancellation
Special circumstances: Contact paul@builtbyomnia.com - we’ll work with Apple on your behalf

User Responsibilities and Acceptable Use

You Agree To:

Use Lawfully

Use the App only for lawful purposes
Comply with all applicable laws and regulations
Not use the App for any illegal activities

Provide Accurate Information

Enter accurate customer information
Maintain accurate build data for your records
Update information when it changes

Respect Others

Not use the App to harass, abuse, or harm others
Not upload offensive, illegal, or inappropriate content
Not impersonate others or create fake customer profiles

Protect Your Account

Keep your device secure with passcode/Face ID
Not share your subscription with others
Notify us if you suspect unauthorized use

You Agree NOT To:

Reverse Engineer or Copy

Decompile, reverse engineer, or disassemble the App
Copy, modify, or create derivative works
Remove or alter any copyright notices or trademarks

Circumvent Restrictions

Attempt to bypass subscription requirements
Use VPNs or other methods to manipulate pricing
Share one subscription across multiple devices/users (family sharing excluded)

Automated Tools

Use bots, scrapers, or automated tools with the App
Attempt to overwhelm our systems or APIs
Extract data programmatically

Malicious Activity

Upload viruses, malware, or harmful code
Attempt to gain unauthorized access to systems
Interfere with other users’ experience

Violation of Intellectual Property

Upload photos you don’t own or have rights to use
Use the App to infringe on others’ copyrights or trademarks

Content Ownership and Licenses

Your Content - You Own It

You Retain Full Ownership of:

Build data, notes, descriptions, tasks
Photos you upload or capture
Customer information you enter
Cost data and financial records
All content you create in the App

By using the App, you grant us a limited license to:

Store your content locally on your device
Process your content to provide App functionality
Transmit voice recordings to OpenAI for transcription (immediately deleted)
Display your content within the App interface

We will NOT:

Claim ownership of your content
Use your content for marketing without permission
Share your photos with third parties
Access your build data (stored locally only)

Our Content - We Own It

We own all rights to:

App design, code, and functionality
Vulcan name, logo, and trademarks
User interface and user experience design
Builder directory data (mock/demonstration)
App documentation and help content

You May NOT:

Copy our code or design
Use our trademarks or branding
Redistribute or resell the App
Create competing products using our intellectual property

Voice Input and AI Features

How Voice Input Works

When you use the voice input feature:

You hold the microphone button and speak
Audio is recorded on your device
Audio is sent to OpenAI’s Whisper API for transcription
Transcribed text is returned to the App
Audio is immediately deleted - not stored on our servers or your device

Important Limitations

Accuracy Not Guaranteed

Transcription accuracy depends on audio quality, accent, background noise
You are responsible for reviewing transcribed text for accuracy
We are not liable for transcription errors

Language Support

Primarily supports English
Other languages may work but with reduced accuracy

Data Processing

Voice data processed by OpenAI (US-based servers)
Subject to OpenAI’s terms and privacy policy
See Privacy Policy for full details

You Agree To:

Review transcribed text before saving
Not rely solely on voice input for critical data
Understand that voice data is sent to third-party (OpenAI)

Customer Portals

Portal Feature Explanation

The “customer portal” feature generates a preview link that:

Shows what a customer-facing portal would look like
Displays build progress, photos, and timeline
Is generated locally on your device
Is NOT an actual hosted web portal

Important Limitations:

Portal links are demonstration/preview only
We do not host actual customer portals (no backend)
Links are not shareable in production (local only)
Future versions may include real hosted portals

Your Responsibility:

Understand portal feature is preview/demonstration
Not mislead customers about portal functionality
Use portal feature for planning/visualization only

Builder Directory

Directory Content

The builder directory contains:

Mock/demonstration data for educational purposes
Sample builder profiles to show what’s possible
Example contact information (not real)
Future versions may include real builder submissions

We Are NOT Responsible For:

Accuracy of builder information (currently mock data)
Quality of builders’ work or services
Disputes between users and builders
Transactions or agreements made through the directory
Fraud or misrepresentation by builders

Using the Directory:

Understand data is for demonstration purposes
Verify all builder information independently
Exercise caution in any business relationships
Do not rely on directory data for critical decisions

Data and Privacy

Your use of the App is also governed by our Privacy Policy.

Key Privacy Points:

Build data stored locally on your device only
We do NOT back up your data to cloud servers
You are responsible for backing up your device
Voice recordings sent to OpenAI, immediately deleted
Subscription data managed by RevenueCat and Apple

For full details, see our Privacy Policy at: [https://YOUR-PRIVACY-POLICY-URL] (add your GitHub Pages URL here)

Disclaimers and Limitations

“AS IS” Service

THE APP IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Merchantability: App is suitable for general use
Fitness for a particular purpose: App meets your specific needs
Non-infringement: App doesn’t violate third-party rights
Accuracy or reliability: Data is accurate and complete
Uninterrupted or error-free service: App will always work perfectly

No Guarantees

We do NOT guarantee that:

The App will meet your specific requirements
The App will be uninterrupted, timely, secure, or error-free
Results from using the App will be accurate or reliable
Defects or bugs will be corrected
The App is free from viruses or harmful components

Data Loss Risk

IMPORTANT - BACK UP YOUR DATA

We are NOT responsible for:

Data loss due to device failure, loss, theft, or damage
Data corruption during iOS updates
Accidental deletion of builds or photos
Data loss when uninstalling the App
Data loss due to device storage issues

You must back up your device regularly through:

iCloud Backup
iTunes/Finder backup
Or other backup method

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We Are NOT Liable For:

Indirect or Consequential Damages

Loss of profits, revenue, or business opportunities
Loss of data or information
Business interruption
Lost savings or opportunities
Indirect, incidental, special, or consequential damages

Maximum Liability Our total liability to you for any claims arising from the App shall not exceed the amount you paid us in the 12 months prior to the claim.

If you paid $0 (free tier), our maximum liability is $0.

This Applies Even If:

We’ve been advised of the possibility of such damages
A remedy fails of its essential purpose
The damages were reasonably foreseeable

Exclusions

This limitation does NOT apply to:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded by law

Indemnification

You agree to indemnify, defend, and hold harmless Paul Vosloo, Built by Omnia, and our affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

Your use or misuse of the App
Your violation of these Terms
Your violation of any third-party rights
Content you submit or share through the App
Your interactions with other users or builders
Any false or misleading information you provide

Third-Party Services

The App integrates with third-party services:

OpenAI (Whisper API)

Purpose: Voice-to-text transcription
Terms: https://openai.com/terms
Privacy: https://openai.com/privacy

RevenueCat

Purpose: Subscription and payment management
Terms: https://www.revenuecat.com/terms
Privacy: https://www.revenuecat.com/privacy

Apple App Store

Purpose: App distribution and in-app purchases
Terms: https://www.apple.com/legal/internet-services/itunes/
Privacy: https://www.apple.com/legal/privacy

Your use of these services is subject to their respective terms and privacy policies.

We are NOT responsible for:

Third-party service outages or failures
Changes to third-party services
Third-party pricing changes
Third-party terms or privacy policy changes
Actions or omissions of third-party providers

Termination

Termination by You

You may terminate your use of the App at any time by:

Uninstalling the App from your device
Canceling your subscription through iOS Settings
Contacting us at paul@builtbyomnia.com to request account deletion

Effect of Termination:

Subscription access ends at end of current billing period
Data stored locally remains on device until App is uninstalled
No refunds for unused subscription time

Termination by Us

We reserve the right to suspend or terminate your access if you:

Violate these Terms
Use the App for illegal purposes
Engage in fraudulent activity
Abuse our support or systems
Harm other users
Repeatedly infringe on intellectual property rights

Effect of Termination:

Immediate loss of App access
Subscription may be canceled (no refund)
Data remains on your device but inaccessible through App
We may delete your subscription data

Notice: We’ll provide notice of termination when possible, but may terminate immediately for serious violations.

Changes to These Terms

We may update these Terms at any time to reflect:

Changes in our business practices
Changes in applicable laws
New features or services
User feedback
Legal or security reasons

How We’ll Notify You

When we make changes:

Update the “Last Updated” date at the top
Post new Terms in-app and at our Terms URL
For material changes, provide prominent in-app notice or email notification

Important: Continued use of the App after changes = acceptance of new Terms.

If you don’t agree with changes:

Stop using the App
Cancel your subscription
Uninstall the App
Contact us with concerns: paul@builtbyomnia.com

Dispute Resolution

Governing Law

These Terms are governed by the laws of South Africa (update if different), without regard to conflict of law principles.

Informal Resolution First

Before initiating any legal action, you agree to:

Contact us at paul@builtbyomnia.com
Provide detailed description of the dispute
Allow us 30 days to attempt informal resolution

We’ll work in good faith to resolve disputes amicably.

Arbitration (If Applicable)

[Add arbitration clause if required in your jurisdiction]

For disputes that cannot be resolved informally:

Disputes may be subject to binding arbitration
Arbitration conducted in [Your City/Country]
Arbitrator’s decision is final and binding
Each party bears own legal costs unless otherwise awarded

Class Action Waiver

You agree to resolve disputes individually, not as part of:

Class actions
Class arbitrations
Consolidated proceedings
Representative actions

This waiver does not apply if prohibited by law in your jurisdiction.

Exceptions

Nothing in this section prevents either party from:

Seeking injunctive relief
Protecting intellectual property rights
Seeking small claims court resolution (if eligible)

General Provisions

Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the App, superseding any prior agreements.

Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect. Invalid provisions will be modified to achieve the intent to the extent possible.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right. Waiver must be in writing and signed by us.

Assignment

You may NOT assign or transfer these Terms or your rights. We may assign these Terms to any successor, affiliate, or acquirer without notice.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

Natural disasters
Pandemics or health emergencies
Wars or terrorism
Government actions or regulations
Internet or telecommunications failures
Third-party service outages

Survival

Provisions that by nature should survive termination will survive, including:

Ownership provisions
Disclaimers
Limitations of liability
Indemnification
Dispute resolution

Language

These Terms are written in English. Any translations are for convenience only. In case of conflict, the English version prevails.

Contact for Legal Notices

All legal notices must be sent to: paul@builtbyomnia.com

Contact Us

For questions about these Terms of Service:

Email: paul@builtbyomnia.com

Mailing Address: Paul Vosloo Built by Omnia [Your City, Country]

Support: paul@builtbyomnia.com

We aim to respond within 3-5 business days.

App Store Compliance

Subscription Disclosure (Required by Apple):

Payment will be charged to your Apple Account at confirmation of purchase
Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
Your account will be charged for renewal within 24 hours prior to the end of the current period
You can manage subscriptions and turn off auto-renewal in Account Settings after purchase
Any unused portion of a free trial period will be forfeited when you purchase a subscription

Support and Privacy Links:

Privacy Policy: [YOUR-GITHUB-URL/privacy]
Terms of Service: [YOUR-GITHUB-URL/terms]
Support: paul@builtbyomnia.com

Vulcan Terms of Service v1.0 Effective Date: January 4, 2026 Last Updated: January 4, 2026

Summary (TL;DR)

Free Trial:

14 days full access, then read-only

Subscriptions:

Solo Builder: $14.99/mo or $149/yr (1 build)
Pro Shop: $39.99/mo or $399/yr (unlimited builds)
Cancel anytime, auto-renews

Refunds:

Through Apple only: reportaproblem.apple.com
No refunds for partial periods

Your Responsibilities:

Use lawfully and accurately
Review voice transcriptions for accuracy
Back up your device (data stored locally)
Don’t share subscription or reverse engineer

Our Responsibilities:

Provide App functionality
Process subscriptions fairly
Respect your privacy (see Privacy Policy)

Limitations:

App provided “as is”
No guarantees of uptime
We’re not liable for data loss (back up your device!)
Customer portals are previews only (not hosted)
Builder directory is demonstration data

Questions? paul@builtbyomnia.com

By using Vulcan, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.