Privacy Policy
Last Updated: February 8, 2026
1. Introduction
Welcome to TRADIE ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully.
2. Information We Collect
2.1 Information You Provide
- Business Information: Business name, email address, phone number, and trade type
- Customer Data: Customer names, phone numbers, email addresses, physical addresses, and postal codes that you enter into the App
- Job Information: Job descriptions, quotes, invoices, notes, and scheduling details
- Payment Information: Payment processing is handled by Stripe. We do not store your payment card details
2.2 Automatically Collected Information
- Device Information: Device type, operating system version, and unique device identifiers
- Usage Data: App features used, crash reports, and performance data
- Purchase Information: Subscription status and purchase history via RevenueCat and Apple's App Store
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App
- Process your subscription payments and manage your account
- Send booking links and invoices to your customers
- Sync your jobs to your device calendar (with your permission)
- Send notifications and reminders about scheduled jobs
- Improve, personalize, and expand the App
- Communicate with you about updates, security alerts, and support
- Analyze usage patterns to improve our services
4. Data Storage
- Local Storage: Most of your data (jobs, customers, settings) is stored locally on your device using secure storage
- Cloud Services: Subscription data is managed by RevenueCat and Apple. Payment data is processed by Stripe
- No Central Database: We do not store your business data, customer data, or job information on our servers
5. Third-Party Services
We integrate with the following third-party services:
5.1 RevenueCat (Subscription Management)
- Purpose: Manage in-app purchases and subscriptions
- Data shared: User ID, subscription status, purchase history
- Privacy Policy: revenuecat.com/privacy
5.2 Stripe (Payment Processing)
- Purpose: Process customer invoice payments
- Data shared: Invoice details, customer email/phone (when you send invoices)
- Privacy Policy: stripe.com/privacy
5.3 Apple (In-App Purchases & App Store)
- Purpose: Process subscription payments
- Data shared: Apple ID, purchase information
- Privacy Policy: apple.com/legal/privacy
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you send booking links or invoices to customers
- Service Providers: With third-party services listed above to operate the App
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your data
- Delete: Delete your account and all associated data by uninstalling the App
- Correct: Update your business information in the Settings screen
- Export: Your data is stored locally on your device and can be backed up via iOS backup
- Opt-Out: Disable notifications in iOS Settings
8. Data Security
We implement appropriate security measures to protect your information:
- Data stored locally is protected by iOS security features
- Sensitive data uses iOS Secure Storage (Keychain)
- All network communications use HTTPS encryption
- Payment processing uses PCI-compliant services (Stripe)
9. Children's Privacy
The App is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
10. International Users
If you are accessing the App from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in countries where our service providers operate. By using the App, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Your Consent
By using the App, you consent to this Privacy Policy and agree to its terms.